1) Sociological terminology 
Soft skills is a term often associated with a person`s `EQ` (Emotional Intelligence Quotient), the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people. Soft skills complement hard skills which are the occupational requirements of a j......
Skills required to perform a certain job where the job is defined in terms of expected outcomes, but
Workplace standards of behavior needed to interact and cooperate effectively with co-workers and the general public.